We stay closely involved after the implementation has been completed to ensure the sustainability of the program. This includes ongoing monitoring, continuing education, and regular evaluation and adjustment. We make sure your physicians and CDMP® team stay up to date with the latest regulatory guidelines as well as the newest strategies for documentation improvement.

Our ongoing maintenance program includes:

• Two to four on-site visits in the first year
• Monthly results monitoring
• Telephone support for physicians, clinicians, and coders
• Tech support for CDMP software and tools
• Annual CMS changes education
• Customized on-site training (including clinical rotations)
• Regular software updates (3x per year) to keep up with changing regulations and add extra functionality. This also includes preparation for the upcoming change from ICD-9 to ICD-10 in 2013.
• Seminars, e-learning, and peer-to-peer mentoring for physicians (including special programs for resident hospitalists and physician champions)
• WebEx recorded presentations on special topics, strategies, and clinical conditions
• Continuing education and training for new employees